Family Owned and Operated Dedicated To A Different Car Buying Experience

DARCELLE H 7/27/2019
Plymouth, Minnesota : 2005 Cadillac XLR. What an awesome experience from start to finish. Beautiful car exactly as described and pictured, was able to take it to Key in Edina for a review and they went nuts for it. Chris, Aaron and Rhonda are the BEST. If you are looking for car look there you can't go wrong. Purchase Date : 07/22/2019

Jackie T 3/20/2017
A huge "Thank You" to Chris Longtin for making our used car buying experience the best and easiest transaction ever. He not only repeated went out of his way to work with us, he worked with us with no pressure from him to make the sale. He wanted us to get the car we wanted, and that is exactly what we did thanks to his easy going professionalism and real kindness. Chris was invested in us as his customer from the very start and he helped us from beginning to end. And again, that end was us getting the car we wanted. Kudos to you Chris and we couldn't be happier with our new ride.

Tamara B. 10/5/2016
Thanks to Mike, Chris, and Aaron my car buying experience was not a stressful experience as it had been in the past w hours of paperwork and shopping. They were pleasant and helpful and actually made it an enjoyable experience! Thanks guys! Will be telling friends and family about this nice experience and tremendous customer service!

ZACH S 1/18/2016
If you are looking for an excellent used vehicle with a no pressure atmosphere, 411carline is the place for you. After months of searching for the right Subaru, I came to 411carline. Upon arrival, we were greated with a smile and friendly atmosphere. The quality of cars combined with the atmosphere is second to none. Next time I am in the market for a quality preowned vehicle, I know exactly where I will be bringing my business.

NOLAN M 1/5/2016
These guys are amazing! Super friendly group, very accommodating and sell beautiful cars. They will have my business for years to come!

James Korpan 12/15/2014
I spent 2 months searching online ads across Canada and the United States trying to find an extra-clean 2006-2007 Audi S4 for a decent price. I rejected two cars because my third party inspection revealed problems. When I first saw Jacob’s ad at 411carline it immediately stood out as an exceptionally competitive price, especially from a dealer. Jacob returned my calls promptly and offered to make the car available for a third party inspection. He was transparent and refrained from wasting my time with pressure or salesmanship . After buying the car sight-unseen, Jacob met me at the airport and took me to my immaculate new car, which I drove home to Canada that same day. The experience (and the car) exceeded my expectations and I would recommend 411carline to anyone in the market for a premium used vehicle. James Korpan Regina, Saskatchewan, Canada

Dave & Debbie Potts 12/15/2014
Dear Jacob and Wayne, We want to thank you for the stress-free car shopping and car buying experience that you provided us. We don’t particularly like the feeling of walking into a dealership, knowing the sales people are under pressure to sell, sell, sell to keep their job. It’s annoying and stressful, and it takes the enjoyment out of shopping for a car. Thank you Jacob for your calm, quiet, pleasant demeanor. You made us feel welcomed without any pressure. You informed and educated us, spent a long time assisting us, then simply allowed us to walk out the door when we said there were other cars on our list we wanted to check out. Of course, our shopping only allowed us to realize that we could not find anything at the dealerships that compared in value to what you had to offer. We had not considered buying a Volvo, believing our money would only buy an old, very used vehicle. We were pleasantly surprised when Jacob presented a Volvo S80 for us to look at, beautiful inside and out, drove like a dream, and then he told us it would be in our price range. Thank you Wayne for making the purchase process simple and smooth. And thank you both for returning the license overpayment once the process was complete. You could have pocketed the money and we wouldn’t have known the difference. That is integrity. That is honesty. We feel as though we have made new friends who find good cars for people and we will be happy to recommend 411Carline to our friends and family. From Dave – I enjoy driving a nice car, but I love driving my Volvo S80. I can’t wait to see what Jacob will come up with for my next Volvo when I once again need a car. I do not yet have a good photo to send, but when I do, I will send you a copy. Thank you gentleman. We will stop in to say “Hello” when we’re in the neighborhood. Dave and Debbie Potts

Peggy & Jim Stockwell 12/15/2014
To Whom It May Concern: This letter of recommendation is completely unsolicited and I am very happy to write about our experience buying a car from 411 Carline. My husband and I recently decided that it was time for a newer car and that our next car would be a Volvo V70 wagon. We began our journey by researching different web sites. It was that that we discovered 411carline.com. We called, then came in to meet with Wayne Palfreyman. To our great delight, Wayne was friendly, personable, extremely knowledgeable and very enthusiastic about Volvos. There was no pressured sales pitch and Wayne spent a good deal of time making sure he understood exactly what kind of car we were looking for. and answered all our questions forthrightly. We left 411 Carline feeling very good about our decision to have Wayne find us a good used Volvo. Wayne kept us informed about his progress in finding us a car and in less than 3 weeks we had a car that exceeded all our expectations! The price we paid was unbeatable. When we picked up our car it was immaculate. Wayne took the time to show us where everything was and how everything worked. He made sure we were completely satisfied before we drove off. It was a great experience buying a car from Wayne and we wouldn’t hesitate to go to him again for another Volvo. We highly recommend going to 411 Carline to anyone who asks. It was the nicest experience buying a car that we’ve both ever had and we love driving our Volvo!

Larry Borgen 12/15/2014
As a professor in marketing at Normandale Community College in town, I am always on the lookout for superior value in my shopping purchases. Quite frankly, I have had nothing but outstanding experiences dealing with Jacob Gurevich and Wayne Palfreyman from 411carline.com I have bought three cars from them in the space of a few months and have been very satisfied with all of them. Why three cars in such a short time? My daughter actually totaled one of them and I am glad to say she survived the experience with no injury, one of the reasons I am now buying Volvos. I bought a cherry '95 850 that was later totaled. I then fell in love with a 2005 S-60 and bought that for my wife. Later I replaced the '95 850 with a '99 S-80 in great shape. While I drive a Tundra, I sneak as much time driving the Volvos as I can! I have to admit that I thought it was unusual at first going to a warehouse district to view an automobile, but I have come to recognize the savvy in Jacob Gurevich's business model. He has found a niche in the market that was underserved. By keeping overhead costs down, he is able to provide a superior value on late model quality vehicles, particularly hard to find Volvos and Lexus automobiles. I have also found that the personalized service that Jacob and Wayne provide to be honest and forthright in an industry not always known for these qualities. These felllows wish to earn your trust and establish long-term relationships. In my business dealings this is what I covet. Like most people, I prefer to work with people I like and trust. I have had enough conversation with these folks to understand that they really know their stuff and in particular, know outstanding vehicles when they see them. For those of you valued oriented consumers who don't mind buying used, this is a buying experience you will be pleased with and respect. Lawrence W. Borgen Lakeville, MN

Brian Holloway 12/15/2014
What can I say about my experience about buying my Volvo from Jacob and 411Carline… Absolutely Stupendous! I was amazed at how much Jacob was willing to work with me and to take the time to find me the car I wanted and not just sell me something that he had in stock. Working with me, my budget, not putting any pressure on me to buy right away, and not trying to up-sell me on something I didn’t need had me hooked from the very beginning. Not only do I love my Volvo, but I can guarantee you that my next one will be from Jacob and 411Carline too! Also, I was at Target the other day and sure enough there was another Volvo with the 411carline license frame right next to me. I tell you nothing could have looked better! Thanks again Jacob, and I can’t even begin to tell you how much I truly appreciate doing business with you. Brian